When Melissa entered out building it was like a boost of energy arrived with her and a strong group of faithful, followers were a bonus!  She has energy, enthusiasm and a strong leadership trait that she shares with all.  It is no wonder that Our Office is growing and number one in more ways then volume!  Lucky Us! 

 Melissa is a fantastic leader and mentor. She's always there for us, no matter the time of day or night, ready to solve any problem or answer any question no matter how big or small. What I appreciate most about Melissa is the warm and inviting atmosphere she creates at our Coldwell Banker office. It makes going to the office feel like joining a welcoming family. I'm truly grateful to have Melissa as a leader and mentor, and I couldn't be happier working with her.

" I've had the pleasure of knowing Melissa for a long and I've watched her evolve from an exceptional real estate agent into the role of an extraordinary manager. She continues to provide each and every agent the tools and programs needed to make each one of us a success in the industry regardless of experience. Although these last few months have been very challenging, she's constantly provided us with updates along the way.

Her door is always open and she's never to busy to listen

A choice for management is so important to any team. A choice for leadership is priceless. Coldwell Banker Western Mass has the highest rate of success for its customers as a result. # 1 in sales in times as challenging as ever assures all customers buying or selling homes that Melissa St.Germain’s team is the right choice right now.  

Melissa is a true professional and very dedicated to her work. Her commitment to her staff and agents has greatly contributed to the success of the office.  Truly a pleasure to work with!

My broker manager is just fantastic! Melissa is always there for me whenever I need help or have a question. Her communication skills are excellent, and I feel really comfortable reaching out to her. She has made the environment super collaborative and easygoing. I've learned a ton from her, and she has been a huge support. If you want a great broker manager who's easy to talk to and always there to help, this is the one!

Melissa’s ability to inspire and guide our team ensures our success.  Melissa works to provide a good rapport with our team.